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Payment Protection

French Coast Villas Ltd (trading as Brittany Travel and Susan Paradise) is a Tour Operator offering villa rental and ferry travel as single elements (we do not sell 'package holidays' as defined by The Package Travel Regulations 1992) and are not therefore required to be bonded. We can therefore pass this cost-saving onto our clients.

We have been trading successfully for over 15 years but in the unlikely event of our insolvency, if you pay a minimum of £100 by Credit Card your holiday cost will be guaranteed (even if you only pay the deposit) under section 75 of the Consumer Credit Act. Payments by Visa and Mastercard debit or pre-paid cards are covered by the card issuers’ voluntary ‘Chargeback’ schemes which enable claims to be made within 120 days of the expected start date of the holiday. Full details are explained at the following independent link to the Which? website: http://www.which.co.uk/consumer-rights/sale-of-goods/your-rights-when-paying-by-credit-card

If you require further protection there are a number of Insurers whose Travel Insurance includes supplier failure cover. An example of such cover is provided by Rock Insurance.